Question 1

What types of products does P.S. Love Lucy, LLC sell?

Accepted Answer

We specialize in lingerie, loungewear, and leisurewear, offering stylish, high-quality, and comfortable clothing for all body types.

Question 2

Are your products true to size?

Accepted Answer

We provide a detailed size guide on each product page to help you find the perfect fit. If you need additional assistance, feel free to contact us.

Question 3

Do you offer discounts or promotions?

Accepted Answer

Yes! We frequently run special promotions and offer discounts. Sign up for our membership to receive exclusive deals.

Question 4

How do I contact customer support?

Accepted Answer

You can reach our customer support team at info@pslovelucyonline.com for any inquiries.

Question 5

How long does shipping take?

Accepted Answer

Orders are processed within 2-3 business days and typically arrive within 5-7 business days for standard shipping. Expedited shipping options are available at checkout.

Question 6

Where do you ship?

Accepted Answer

We offer shipping within the continental U.S.A. for free. Shipping to Alaska, Hawaii, Puerto Rico, and international destinations is available at additional costs, calculated at checkout.

Question 7

How do I track my order?

Accepted Answer

Once your order has shipped, you will receive an email with tracking details. You can also log into your account to check the shipping status.

Question 8

What if I receive a defective or incorrect item?

Accepted Answer

If you receive a damaged or incorrect item, please contact us at info@pslovelucyonline.com (info@pslovelucy.com)within 5 days of delivery with your order number and a photo of the issue. We will process a replacement or refund as per our policy.

Question 9

Can I return or exchange an item?

Accepted Answer

Due to hygiene reasons, all lingerie and intimate apparel sales are final. However, loungewear and leisurewear can be returned within 14 days if unworn, unused, and in original packaging. Please review our full Shipping and Returns Policy for more details.

Question 10

Do you offer gift cards?

Accepted Answer

Yes! We offer digital gift cards in various denominations. They can be purchased on our website and used towards any purchase.

FAQ's